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Radiant Health Announces Transition to Expanded Crisis Services for Faster, Easier Access

“This transition allows us to meet people where they are; quickly, compassionately, and without unnecessary barriers,” said Lisa Dominisse, President/CEO. “Our goal is to provide immediate help, reduce trauma and stigma, and keep individuals connected …

Radiant Health is implementing a strategic transition to strengthen mental health care access across the community. Beginning January 22, 2026, the organization will move from a hospital-based inpatient psychiatric unit to a model focused on rapid crisis response and short-term stabilization through outpatient crisis beds.

This change reflects a growing demand for immediate, community-based care and ensures individuals receive timely support without unnecessary hospitalization.

To better serve individuals in crisis, Radiant Health is introducing several enhanced services:

  • Outpatient Crisis Beds: Up to 48 hours of care for short-term support
  • Mobile Crisis Team: Available 24/7 by calling 765.293.9315
  • Rapid Response Center, 24-hour stabilization for individuals in acute distress. Walk-in care at 505 N Wabash Ave., Marion, open day and night
  • Inpatient Referrals: Seamless coordination with trusted partners: Community Health Network, Parkview Behavioral Health, and Maple Heights

“This transition allows us to meet people where they are; quickly, compassionately, and without unnecessary barriers,” said Lisa Dominisse, President/CEO. “Our goal is to provide immediate help, reduce trauma and stigma, and keep individuals connected to care.”

These improvements are already making a measurable difference in access and outcomes:

  • 806 individuals accessed Rapid Response care through mobile teams or the 24/7 stabilization unit
  • 1,032 clients utilized Same Day Care for walk-in mental health visits
  • 50% of crisis calls resolved over the phone or in the field
  • Wait times reduced from 6 weeks to 2 hours for intake

“The Board recognizes that mental health care must evolve to meet the needs of our community,” said Steve Quaderer, Chairman of the Radiant Health Board of Directors. “This transition strengthens our ability to deliver timely, effective crisis services and ensures individuals receive the right care at the right time. We are committed to supporting this model as it prioritizes accessibility, safety, and long-term well-being”.

Radiant Health remains the central entry point for mental health crisis care in our community.

For additional information, visit IPU Updates – Radiant Health or email Questions@getradiant.org.

Frequently Asked Questions: For Community and For Patient/Family

How we help.

When you’re in the middle of it, addiction can feel like a dead-end road. We know for certain that it isn’t. Just like any mental health challenge, addiction is an obstacle on our path. And, with some innovation and hardwork, we can work our way around it. On the other side of that obstacle is a bright future with healthy relationships, purpose-driven life, and a profound joy that’s been missing for all too long.

What do we mean?

Like so many things, mental health is passed down through families. Through behaviors, mirroring, and conditioning, we learn so much of what we know from those closest to us. Oftentimes that’s for the better, sometimes it’s not. At Radiant Health, we’re here to help ensure that your family makes purpose and joy as hereditary as any trait you might pass down to future generations. With a bit of hard word, together, we can make joy run in your family. 

What is Better?

Better ≠ perfect. Better means a path of continuous improvement; of evolution. When we focus on getting 1% better, 1% brighter every single day., we’re able to see the joy in the moment, while feeling the pride that comes with taking the reins over your life and working hard on yourself.  Here at Radiant, to focus on your future, we move towards it one achievable step at a time. 

What is Better Care?

When we talk about “brighter, better care” through our specialized services it boils down to 3 simple ideas. First, better care is safer care. Our facilities and staff are trained and equipped to offer safe, secure facilities during any stay. Second, better care is a respect for dignity. We believe in the dignity of every human being and we treat each person with the same level of respect. Finally, better care is the pursuit of purpose. Our treatment is designed with the firm belief that every person has purpose and, through it, finds joy.

What to Expect?

At Radiant Health you can expect a warmth and cheer that are rare in the mental health space. We believe firmly that the commitment to mental health is a commitment to finding purpose, but also discovering joy in the pursuit of it. Walking through our doors is a simple and transparent process. You’ll begin with an initial consultation with our expert staff, developing a blueprint, and taking that first step towards incremental improvement.