Payments & Insurance
We offer flexible, simple, and transparent payment processes to make sure your health takes priority over the paperwork.
You’re here to work on you, not navigate the maze of medical billing. It is our practice to never turn anyone away due to inability to pay. To support this commitment, we offer discounts and a sliding fee scale for essential care based on family size and income. We offer a variety of payment options and resources to help you efficiently navigate through the requirements so that you can do what you’re here to do — be the best you.
Pay Online
Use our online portal to view bill statements, check coverage, and make quick and easy payments using credit card.
or try an alternative method...
Pay in person at
our offices
Check or card via
U.S. Mail
Credit Card via
Telephone
Contact Accounts Receivable
Need to discuss your bill directly with our Accounts Receivable team? Contact them via the button to the right, Monday-Friday 9am-4pm at 765-668-6713.
Support and Resources
Frequent Billing
Questions
Find quick answers to common billing questions in our comprehensive FAQ, ensuring clarity and ease when it comes to understanding your financial responsibilities.
Why isn't mental healthcare free?
We hear ya. Mental health is a priority for all, but to provide the services our community needs comes with a cost. As a CMHC, we operate with a slim margin that allows us to fairly pay our employees and maintain our facilities. This ensures the price you pay is as affordable as we can make it. But we too hope for a day when mental health services would be freely available to all.
What types of insurance do you accept?
We currently have contracts to accept the following insurance providers:
Aetna
Anthem Blue Cross Blue Shield
Anthem HHW/HIP
Anthem Medicare
Beacon
Caresource HHW/HIP
IU Health Plan
Medicaid
MDWise
Managed Health Services HHW/HIP
Medicare
Tricare/Champus
How can I get an itemized breakdown of my bill?
You can request a detailed itemized statement by contacting our Accounts Receivable Department Monday-Friday 9am-4pm EST at (765) 668-6713. They will be happy to provide you with a comprehensive breakdown of the charges on your bill.
What should I do if I can't afford help?
We understand how important it is to prioritize your mental health, and we want to ensure that financial concerns don’t become an obstacle in seeking the support you need. If you find yourself worried about the costs of our services, please know that we genuinely care about your well-being.
We encourage you to explore the options available to you, such as applying for our financial aid program or reaching out to our compassionate Accounts Receivable team. We are here to work together with you, so you can focus on your mental health without any added stress or burden. Your well-being is our top priority, and we’re committed to finding solutions that meet your needs and support you on your journey to better mental health. Please don’t hesitate to ask for assistance—your health and happiness matter to us deeply.
You can shine brighter. Come in for a chat.
Reach out to our team and we’ll follow up with you in the next 2 business days.